14Feb2025
Conversational AI in Retail: 6 Viable Use Cases
Due to inflation, consumers had to reduce discretionary spending over the past two years. But we’re now seeing a positive blip on the radar: end-of-year data says American consumer optimism reached pre-pandemic levels of 47% and the UK retail sales finally saw a 2.6% increase in January 2025. Shoppers remain price-sensitive, seeking more affordable retailers,
